Warehouse and Fulfillment Associate

Position Summary: 

Under the direction of the Facilities & Maintenance Manager, the Warehouse & Fulfillment Associate is responsible for supporting the efficient operation of the Stoffer Home warehouse by receiving, organizing, storing, and shipping merchandise with accuracy and care. This role helps ensure products are properly inventoried, prepared for shipment, and delivered to customers in excellent condition while maintaining a clean, safe, and organized warehouse environment. The Warehouse & Fulfillment Associate contributes to an exceptional customer experience through attention to detail, teamwork, and operational excellence.

Essential Responsibilities: 

Inventory & Receiving

  • Receive, inspect, unload, and organize incoming merchandise and inventory. 

  • Verify shipments for accuracy and inspect products for damage or quality concerns. 

  • Stock inventory in designated warehouse locations while maintaining an organized and efficient storage system.

  • Assist with inventory counts and maintain accurate inventory records. 

Shipping & Fulfillment

  • Prepare, package, and ship customer orders accurately and efficiently while ensuring products are protected during transit. 

  • Generate shipping labels and prepare packages for carrier pickup. 

  • Coordinate outgoing shipments to ensure timely order fulfillment. 

  • Maintain packing materials and shipping supplies. 

Warehouse Operations

  • Maintain a clean, organized, and safe warehouse environment. 

  • Operate warehouse equipment safely while following company procedures. 

  • Assist with moving, lifting, and organizing inventory throughout the warehouse. 

  • Identify opportunities to improve warehouse organization and operational efficiency.

Other 

  • Contribute to a positive, team-oriented work environment while supporting the Stoffer Home brand and customer experience

  • Assist with additional warehouse, facilities, and operational projects as assigned.

                                                                                                           

Supervision Received:

Specific Direction: Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.


Supervisory Responsibilities:

No supervision: No supervisory responsibilities.


Education & Experience: 

  • High school diploma or equivalent required.

  • Previous experience in shipping, receiving, warehouse operations, inventory management, or order fulfillment is preferred.

  • Experience operating warehouse equipment and using shipping or inventory management systems is a plus.


Other Knowledge, Skills & Abilities:

  • Ability to safely lift, carry, move, and organize inventory throughout the workday. 

  • Strong organizational skills and attention to detail. 

  • Basic computer skills and ability to learn inventory and shipping software. 

  • Ability to prioritize work and manage multiple tasks in a fast-paced environment. 

  • Self-motivated with the ability to work independently and as part of a team. 

  • Strong work ethic with a commitment to accuracy, safety, and efficiency. 

  • Excellent communication and interpersonal skills.



Core Competencies:

  • Detail Oriented: Meticulous attention to all aspects of a situation or task and ensures accuracy in documentation and data. 

  • Organized: Ability to be structured and methodical in working skills, balancing multiple projects, and prioritizing. 

  • Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.

  • Team Player: Ability to be an active participate of a team and move the team toward the completion of goals.  

  • Accountability: Acceptance of responsibility and one's own actions. 

  • Reliability: Ability to be dependable , trustworthy , and committed to doing the best job possible.

How To Apply:

Please fill out our Warehouse and Fulfillment Associate application.

If you have any questions during the application process, please reach out to amy@stofferhome.com with the subject line "Warehouse and Fulfillment Associate"