Privacy Policy

Effective Date: May 19, 2026

Stoffer Home (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online store, email communications, SMS marketing, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a purchase, sign up for communications, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Purchase history

  • Account login information

  • SMS opt-in preferences

  • IP address

  • Browser/device information

  • Website activity and analytics data

  • Loyalty and rewards participation information

2. How We Collect Information

We collect information when you:

  • Make a purchase

  • Create an account

  • Subscribe to emails or SMS marketing

  • Submit a contact form

  • Participate in promotions or loyalty programs

  • Browse our website

  • Interact with advertisements or embedded content

3. Technologies & Third-Party Services

We may use:

  • Shopify

  • Google Analytics

  • Meta/Facebook Pixel

  • Pinterest Tag

  • Klaviyo

  • Drip

  • YouTube embeds

  • Google Maps embeds

These providers may collect data regarding your interaction with our website in accordance with their own privacy policies.

4. How We Use Your Information

We may use collected information to:

  • Process orders and payments

  • Fulfill and ship purchases

  • Provide customer service

  • Send transactional communications

  • Send marketing emails and SMS messages

  • Improve website functionality and user experience

  • Analyze traffic and marketing effectiveness

  • Administer loyalty or rewards programs

  • Prevent fraud and maintain security

  • Comply with legal obligations

5. SMS Marketing

By opting into SMS communications, you consent to receive recurring automated marketing messages from Stoffer Home. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Analyze website traffic

  • Improve website performance

  • Personalize content and advertising

You may disable cookies through your browser settings. Some features of the website may not function properly without cookies.

7. Sharing of Information

We do not sell your personal information for monetary compensation. We may share information with:

  • Payment processors

  • Shipping providers

  • Marketing service providers

  • Analytics platforms

  • Website hosting providers

  • Legal or governmental authorities when required

8. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to personal information

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Opt out of certain data sharing activities

9. GDPR Rights

If you are located in the European Economic Area or United Kingdom, you may have rights under applicable privacy laws, including:

  • Access to your personal data

  • Correction or deletion of data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent

10. Children’s Privacy

Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect information from children.

11. Data Security

We implement commercially reasonable safeguards designed to protect personal information. However, no method of transmission over the Internet is completely secure.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Jean Stoffer Design, Ltd.
3555 Lake Eastbrook Blvd SE
Grand Rapids, MI 49546
Email: contact@stofferhome.com