Shipping Policy

Stoffer Home ships Monday through Friday, excluding holidays. All orders are processed within 3-5 business days unless longer lead times are specified in a product's description. Processing times are in place regardless of how many shipping days are specified at the time of order. If the item you order has an unexpected delay, we will contact you directly. 

If we are experiencing a high volume of orders, usually during holidays or sales, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via directly.

Shipping Flat Rate Tiers:
All of our orders ship out of Grand Rapids, Michigan. We created flat rate zones for all states in the U.S. Depending on where you are, your flat rate will range from $7.50 to $15.50.
Stoffer Home offers free shipping on orders over $175, exclusions apply for large items such as artwork, furniture, and rugs.

Shipping charges for your order will be calculated and displayed at checkout. We are able to ship to Canada. The customer is responsible for import taxes, carrier fees and customs declarations that may apply. Please allow a few extra days for delivery for all Canadian orders.

Delivery delays can occasionally occur based on weather/holidays etc.

Shipping available in the United States and Canada. Currently, we do not ship furniture outside of the United States. 

Free Shipping Exclusions:

All artwork orders require a $20 shipping cost due to size and care in shipping. All large artwork orders require a $200 shipping cost due to size and care in shipping.

All British hardware orders require a $40 shipping cost.

All furniture items requires a $200 shipping and handling fee. Single dining chair shipping is $50 and 2 or more chairs is $200.

Select lighting requires a $200 shipping fee due to size and care in shipping.

All rugs require a shipping cost. This cost ranges from $15 to $100 depending on size and/or weight.